Just before Easter (yes, you read that correctly), I made an order at FeelUnique. I first got to know FeelUnique through Fleur de Force because it had a lot of brands the beauty bloggers raved about and that weren’t available in Portugal, and even more importantly it had worldwide FREE shipping (more on that later).
This time I picked a Balm Balm aromatherapy bath oil collection (32.49€), to dip my toe into the bath oils. It has 7 little miniatures of all different oil mixtures for different purposes, like Calm, Detox or Relax. I’ve always used bubble bombs or soaks, so I’m going in for the oils. As with everything in this post, a review should be coming in the near future.
Finally I got the talk of the beauty blogger world, Tanya Burr Lip Glosses (9.09€) in Afternoon Tea and Picnic in the Park.
My orders with FeelUnique have always been really quick. About a week or so. After almost 2 weeks I contacted them. But to issue a complaint about a missing parcel in the post (not a private courier) you need to wait 40 working days (!!!). So I prepared to wait to ask for the refund, but I never expected to actually receive the package. Lo and behold, about a month later, here it comes. It had been stuck in customs. And I only know Portuguese Customs, but oh, boy, never heard of a good experience (if you have, PLEASE leave a comment below) and never had one either. So here it was, complete with an extra 30 euros, of which only 20€ were actually tax (VAT or the portuguese IVA). After contacting FeelUnique to let them know the package had arrived and where it had been, they immediately offered to refund the Custom’s charge, which they did, to my credit card, the next day. Fantastic customer care, prompt action, and a very happy customer was an excellent end to the Adventure of the FeelUnique Haul.
PS- The time for free shipping without a * at the end is long gone. The current * is orders over 15€ get free shipping, so it’s still a pretty good deal (there is no way you get out of that site without spending at least 15€ lol).